I require a minimum of 24 hours notice to cancel an appointment. Failure to attend an appointment with less than 24 hours notice of cancellation I will not be able to refund the payment of your appointment. This is because I may not be able to fill your appointment slot with another patient and I need to cover my costs.
Please, call me as soon as you can if you know you will not be able to attend the appointment. You can cancel your appointment at short notice if the reason is a medical condition which varies from day to day, I will be able to deal with your case separately.
If you arrive late it will be impossible for me making up the missed time if I have subsequent appointments.
Please note that if you have paid your appointment through Paypal when I refund you, I have to discount the Paypal fee.