Cancellation Policy

Section 1 – One-Off Treatments

This Section 1 cancellation policy only applies to one-off treatments.
I require a minimum of 48 hours notice to cancel or reschedule an appointment.
Please read the reschedule section in Terms & Conditions.
Failure to attend an appointment with less than 48 hours notice of cancellation I will not be able to refund the payment of your appointment. This is because I may not be able to fill your appointment slot with another client and I need to cover my costs.
If you arrive late it might be impossible for me to make up the missed time if I have subsequent appointments.
Please note that if you have paid your bundle through Paypal when I refund you, I have to discount the Paypal fee when you made your payment.
Please, read the Terms & Conditions before booking an appointment.

Section 2 – Bundle Treatments

This Section 2 cancellation policy only applies to 5x and 10x Bundle treatments.
Bundle treatments are not refundable after a 14 days cooling-off period.
I require a minimum of 48 hours to reschedule an appointment (subject to availability).
Please read the reschedule section in Terms & Conditions.
Failure to attend an appointment with less than 48 hours notice of cancellation I will not be able to refund the payment of your appointment. This is because I may not be able to fill your appointment slot with another client and I need to cover my costs.
If you arrive late it might be impossible for me to make up the missed time if I have subsequent appointments.
Please note that if you have paid your bundle through Paypal when I refund you, I have to discount the Paypal fee when you made your payment.
Please, read the Terms & Conditions before booking an appointment.

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