FAQs
Everything you need to know before booking a treatment at Rehab & Heal.
What should I expect during a massage?
You can expect to disrobe to your comfort level and lie on a massage table under a sheet. The therapist will use techniques such as kneading, gliding, and rubbing to manipulate your body’s muscles and soft tissues.
How often should I get a massage?
It depends on the individual’s needs and goals. Some people may benefit from a massage once a week, while others may only need a massage once a month. It’s best to discuss your needs and goals with a therapist to determine the frequency of massage that’s right for you.
Will a massage be painful?
A massage should not be painful, but some pressure may be used to release tension in the muscles. If you feel discomfort or pain during the massage, let the therapist know immediately, and they will adjust the pressure or technique as needed.
How long are treatments at Rehab & Heal?
Treatments last between 30, 45 and 60 minutes, depending on the type of service and whether Tecar therapy, consultation and aftercare are included.
Are there any medical conditions that would make massage therapy inappropriate?
Certain medical conditions may make treatments unsuitable, such as certain types of cancer, blood clots, fever, etc. It’s important to let your therapist know about any medical conditions or injuries you have before booking a treatment so that they can adjust it accordingly. You can read the contraindications within each service page.
Will my insurance cover massage therapy?
Coverage for massage therapy and treatments can vary depending on your insurance plan. You should check with your insurance provider to see if massage therapy is covered under your plan.
How to choose a good massage therapist?
You can check the therapist’s qualifications, read reviews, check if they are licensed, and ask for recommendations from friends and family.
How do I pay for my treatment?
All appointments are payable in advance to secure the session by:
Paypal
Bank Transfer
Gift Card
What time does Rehab & Heal open?
Subject to availability, the opening hours are:
Monday: Closed
Tuesday: 10.00 – 20.00
Wednesday: 10.00 – 20.00
Thursday: 10.00 – 20.00
Friday: 10.00 – 20.00
Saturday: 11.00 – 16.00
Sunday: Closed
I do not offer walk-in services.
Appointments must be made at least 48hrs in advance.
How can I purchase a Gift Card?
You can purchase a Gift Card by clicking here.
You can select the service and duration, and after paying it, you will receive an email with the details of the voucher.
You can add the email of the person who will receive the gift so that the redemption code will be sent to that person.
How do I redeem a Gift Card?
If you have a Gift Card to redeem, please call me and book an appointment. During the call, let me know your voucher code, which will be used to make the payment.
What happens if I cancel my appointment?
When you book a treatment, that time is set aside for you, and missed appointments prevent me from accommodating other clients. If you do not show up for your scheduled appointment and you have yet to notify the rescheduling/cancellation at least 48 hours in advance, I will not be able to refund you the payment.
If an emergency arises, please let me know so I can treat your situation with personal attention.
Please, call me at 07565831269 if you need to reschedule or cancel your appointment.
This is my first session. What should I expect from you?
If it is your first session with me, I will ask you some questions during the consultation to help me tailor the treatment to your needs. Then, on the massage table, I will cover you with a cotton sheet throughout the treatment and uncover the part of your body that will be treated at that time.
What oils do you use?
You can choose between grape seed oil or Songbird Massage Wax for Swedish Massage and Trigger Point. For Deep Tissue, I use high-quality grape seed oil.
What do you do with the information given during the consultation?
The information collected during your consultation is just used to tailor your treatment. Such information will be securely stored in my records, with me as the only person accessing it.
Can I receive treatment if I suffer from a condition?
Please, speak to me if you suffer from any condition so we can discuss whether the treatment is suitable for you or if you need further advice from your GP.
Where is Rehab & Heal located?
Rehab & Heal is situated at 16 Alma Vale Road, Clifton, Bristol. BS8 2HY.